Join Norfolk County as a Customer Service Representative focusing on Recreation. Engage with residents by managing facility bookings and responding to inquiries, all while ensuring a positive experience.

This permanent part time position emphasizes customer-oriented service as you work within a vibrant community. You will handle program registrations, help customers navigate online systems, and address inquiries efficiently. Your problem-solving capabilities and organizational skills will shine in this dynamic role.

Key Responsibilities:
• Provide courteous responses to customer inquiries via phone, email, and in-person
• Process and manage registrations and memberships for programs
• Maintain and update accurate client databases




• Monitor and assist in facility booking allocations
• Ensure customer accounts are managed promptly and professionally

Requirements:
• High school diploma with a relevant post-secondary degree
• Minimum one year of customer service experience
• Basic First Aid & CPR/AED certification required
• Strong skills in Microsoft Office Suite and familiarity with management systems
• Valid Ontario driver’s license with access to a vehicle

Bring your expertise in customer service to Norfolk County's vibrant Recreation Department and make a difference!
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📌 Customer Service Representative for Recreation (Ontario)
🏢 Norfolk County
📍 Ontario