Shape the member experience at Altea as a Member Experience Supervisor. Oversee front-of-house operations, ensuring consistent service and team development across all shifts.

In this key role, you will lead your team in providing exceptional hospitality and maintaining standards of excellence. You will manage front desk operations, oversee member interactions, and address any concerns promptly. Your hands-on leadership style will foster a proactive and positive setting for the team and members.

Key Responsibilities:
• Lead and develop a high-performing front desk team
• Ensure smooth daily operations and member check-ins
• Address concerns with effective service recovery methods
• Uphold cleanliness and presentation standards
• Invest in team growth through feedback and development

Requirements:
• 2-4 years of supervisory experience in fitness or hospitality
• Strong leadership and service standard skills
• Proficient in conflict resolution and communication
• Experience with front desk operations and scheduling
• Valid certification in First Aid and CPR-C

Take charge of creating an inviting atmosphere and exceptional service at Altea.
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📌 Member Experience Supervisor at Altea (Ontario)
🏢 Altea
📍 Ontario