Join ServiceTitan as a Technical Support Specialist, where you're empowered to help small business owners thrive in a challenging tech landscape. Engage with customers through varied channels to provide expert assistance.

In this pivotal role, you will bridge technical solutions with exceptional customer service, acting as the first line of contact. Your capacity for critical thinking and resourcefulness will be key as you tackle customer inquiries and challenges head-on. This role supports a culture of learning and growth within a dynamic team setting.

Key Responsibilities:
• Respond to customer inquiries across phone, chat, and email
• Master varied topics throughout the Sales Cycle
• Prevent and de-escalate customer issues using support resources




• Produce tailored solutions tailored to customer needs
• Deliver timely and high-quality technical solutions

Requirements:
• Preferred bachelor's degree in a related field
• Resourceful problem-solver with strong listening skills
• Ability to communicate effectively in diverse environments
• Self-motivated with a customer-centric approach
• Familiarity with bookkeeping and ERP systems is a plus

Bring your enthusiasm for technology and customer service to ServiceTitan’s dedicated team.
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📌 Technical Support Specialist with ServiceTitan (British Columbia)
🏢 ServiceTitan
📍 British Columbia