Helpdesk Support Technician at KF Aerospace (British Columbia)

Helpdesk Support Technician at KF Aerospace (British Columbia)

18 Aug
|
Socket.dev
|
British Columbia

18 Aug

Socket.dev

British Columbia

Join KF Aerospace as a Helpdesk Support Technician in Kelowna, BC, focusing on the management of iPads for Aircraft Maintenance Engineers. This role is essential for ensuring all devices are setup correctly and effectively.

In this on-site, term position, you will be a critical part of the Helpdesk Team, delivering tier 1 and tier 2 support for various devices and infrastructures. Your expertise will help track inventory, setup iPads, and support end users through this important technology rollout.

Key Responsibilities:
• Monitor inventory stock and ensure availability
• Distribute iPads to Aircraft Maintenance Engineers
• Label devices according to naming conventions
• Register devices with Apple’s management systems
• Perform general Helpdesk functions as needed

Requirements:
• Understanding of iOS/iPadOS and Apple devices
• Experience in a Helpdesk or IT environment is advantageous
• Familiarity with desktop hardware/software troubleshooting
• Solid verbal and written communication skills
• Capacity to lift and move equipment weighing up to 50 lbs

Enhance your IT skills at KF Aerospace while supporting vital tech initiatives in Kelowna.
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📌 Helpdesk Support Technician at KF Aerospace (British Columbia)
🏢 Socket.dev
📍 British Columbia

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