SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.

As we continue to grow, we're looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.

Drive Enrollment Growth

Conduct high-volume inbound and outbound calls, emails, and follow-ups

Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management

Proactively generate current leads through outreach and follow-ups

Build, manage, and maintain a healthy sales pipeline

Track all interactions accurately using CRM systems

Customer Relationship Building

Build strong rapport with parents and guardians

Understand customer needs and recommend best-fit programs

Deliver a high-energy, positive, and professional experience

Sales Execution

Confidently present program offerings and value propositions

Overcome objections and close enrollments

Consistently meet or exceed individual sales targets

Bilingual Customer Support





Communicate fluently in both English and Spanish

Ensure all families feel supported, informed, and confident

Cross-Team Collaboration

Work closely with operations and program teams

Share customer insights and feedback to improve offerings

Requirements
Competitive Drive to Win

You are goal-oriented and motivated by performance metrics

Proven Sales Experience

Background in inside sales, lead generation, or customer acquisition

Demonstrated ability to close deals and hit targets

Pipeline & CRM Discipline

Experience managing leads and tracking activity in CRM systems

Organized and consistent in follow-ups

Strong Communication Skills

Confident, clear, and engaging communicator

Excellent interpersonal skills with both adults and youth

Bilingual (English & Spanish)

Required to effectively support our diverse community

Self-Starter Mentality

Able to work independently while contributing to a team environment

Takes initiative without needing constant direction

Benefits

Compensation: Competitive based on experience plus commission structure

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📌 Customer Acquisition Specialist - Bilingual Spanish/English (Ontario)
🏢 AGS Youth Soccer Club
📍 Ontario