Enhance customer experience as a Customer Operations Agent at FedEx. Engage with internal and external stakeholders while supporting call center operations.

This interview role is designed for candidates who can provide vital administrative support in a fast-paced station setting. Applicants should have at least a high school diploma and two years of experience in customer engagement. This position also focuses on coordinating office operations and directly aiding senior management.

Key Responsibilities:
• Coordinate daily operations in the call center
• Manage communication with customers and suppliers
• Provide administrative support to enhance departmental goals
• Assist with organizational tasks in office settings
• Maintain compliance with regulatory and operational needs

Requirements:
• High school diploma or equivalent education
• At least two years in customer service environments
• One year in an administrative role preferred
• Proficient in standard MS Office applications
• Bilingual is required for positions in Quebec

Apply your communication and organizational skills at FedEx to create a seamless customer experience.
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📌 FedEx Customer Operations Agent Role (New Brunswick)
🏢 FedEx Canada
📍 New Brunswick