Elevate your retail career with Roots as a Team Lead, where you will inspire a culture of exceptional service and teamwork. Make a real impact within a sustainable lifestyle brand.

In the role of Team Lead at Roots, you will connect the leadership team with sales associates to ensure seamless store operations. This position requires you to motivate the sales team to meet and exceed their targets, providing essential support to Store and Assistant Managers. By championing exceptional customer service, you will contribute significantly to the store's success and overall culture.

Key Responsibilities:
• Drive a customer-obsessed selling culture
• Partner with management on operational activities
• Mentor new associates during their onboarding
• Provide feedback to improve team performance
• Handle customer service concerns effectively

Requirements:
• Minimum of 1 year in retail experience
• Leadership presence among team members
• Competency in POS management and reporting
• Robust problem-solving abilities
• Availability for flexible weekly shifts

Shape the future of retail at Roots while creating memorable customer experiences through dedicated leadership.
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📌 Team Lead for Retail Excellence (British Columbia)
🏢 Roots
📍 British Columbia