Join AMMEGA Canada as a Technical Customer Solutions Specialist focusing on customer service and product management. Utilize your expertise in a fast-paced manufacturing environment.

In this full-time position, you will serve as the key contact for customer accounts, overseeing inquiries and order processing. Your role involves collaboration with production and logistics to ensure timely deliveries, as well as managing returns and warranty claims. Strong communication and technical skills are essential for this position.

Key Responsibilities:
• Build strong relationships with assigned customer accounts
• Process and confirm customer orders and requests
• Investigate customer complaints and manage RMAs




• Provide technical product insights and recommendations
• Ensure data accuracy within CRM systems

Requirements:
• Bachelor’s degree in Business or related areas
• At least 3 years in a similar customer interacting role
• Proficiency in Salesforce and Microsoft Office
• Familiarity with manufacturing processes
• Ability to work under pressure in a deadline-driven workplace

Utilize your skills in customer service and technical support to drive success at AMMEGA Canada.
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📌 Technical Customer Solutions Specialist Role (Ontario)
🏢 Ammega Group
📍 Ontario