Join Best Western Plus Chocolate Lake Hotel as an Assistant Guest Services Manager, where guest-focused leadership and impeccable service are priorities. Support daily operations while enhancing team performance and guest experiences.

This position is perfect for someone ready to step up from a Guest Services Supervisor role. You'll play a vital role in guiding the Front Desk team and ensuring adherence to policies while resolving guest concerns promptly. By fostering a cooperative environment, you will help maintain high service standards.

Key Responsibilities:
• Assist in the supervision of the Front Desk
• Lead training and development efforts
• Address and resolve guest complaints
• Promote a collaborative workplace
• Maintain operational communication

Requirements:
• High school diploma or equivalent
• Experience in hospitality management
• Previous supervisory experience desired
• Strong communication and problem-solving skills
• Ability to manage stress effectively

Lead by example and enhance the guest experience at Best Western Plus Chocolate Lake Hotel.
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📌 Lead Front Desk Operations at Best Western (Nova Scotia)
🏢 Best Western Plus Chocolate Lake Hotel
📍 Nova Scotia