Join PPLSI as a Customer Service Representative in Duncan, ensuring customers receive prompt and professional assistance. You will resolve problems and answer inquiries through various communication channels.

In this full-time role, you will support both internal and external customers by addressing their needs and ensuring satisfaction with PPLSI’s offerings. This position allows you to develop strong problem-solving skills while maintaining clear and effective communication. Flexibility and attention to detail are vital for managing this dynamic workload.

Key Responsibilities:
• Answer incoming customer queries via phone and chat
• Advocate for customers with genuine empathy
• Provide information on advantages and services




• Maintain accurate membership records and updates
• Ensure adherence to attendance and quality standards

Requirements:
• High school diploma or equivalent required
• 1+ years of customer service experience preferred
• Familiarity with contact center operations is a plus
• Strong typing skills; at least 35 WPM
• Ability to multitask and manage time efficiently

Enhance your customer service career by joining PPLSI and assisting customers in Duncan.
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📌 PPLSI Customer Service Representative (British Columbia)
🏢 LegalShield
📍 British Columbia