Job Description Varicent ICM Tech Lead Hybrid: 2 days a week in office Job Description: Responsible for assessing the design development of the project from a product-fit perspective to ensure compliance with prescribed implementation standards.

Must Have Skills: Expert in Designing effective comp plans, Smarter quotas, Territory decisions, Prioritizing leads.

Hands-on experience in Varicent ICM tool - Composer, Web Reports, Web forms, Configure, Workflow, Schedule modules, pipe configuration (ELT).

Experience as ICM and ELT consultant in implementation, maintenance and development support and design projects.

Support business queries and other adhoc reports or extract.

Experience in Release support - Technical Specifications, Test cases, build, test support and deployments.

Needs to have experience in Application support of production systems based on ITIL methodology.

Key Responsibilities:



Should be able to design the comp plan based on requirement; be able to play the role of Technical Lead/ Solution Architect.

Handling of customer requirements workshops, documenting the discussion, drafting the action plan and execution of the plan to closure.

Creating estimations of tasks and drafting of integrated project plan for change requests.

Creating/configuring compensation plan based on design and requirement.

Should be able to troubleshoot quickly for any defects.

Should be aware of all the different objects/modules of Varicent ICM like workflows, webforms, creating calculations, tables, presenter adaptive reports etc.

Desired Skills: Excellent problem solving & analytical skills.

Robust technical understanding of Varicent ICM and ELT.

📌 Varicent ICM Technical Lead - ELT, Release support, Application support (Kitchener)
🏢 Astra North Infoteck
📍 Kitchener