Pursuing a Career as an Account Manage r,

Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.
The selected candidate will be required to work in a hybrid mode across our branches and business centers in the great Quebec East & West region (Ste-Foy).
Your Role
• Provide advisory services aligned with client needs
• Analyze credit files, develop financing scenarios, and recommend appropriate solutions
• Negotiate terms and conditions of agreements with clients
• Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development
• Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs
Your Team
Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).
Our team values everyones passions and bold ideas. Whether its helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.
Prerequisites
Holder of a university certificate, bachelors degree, or masters degree




Minimum of three to five years of experience in business development
Experience in personal or (ideally) business financing
Strong negotiation skills
Effective communication skills
Knowledge of commercial products is an asset
Excellent teamwork and customer service abilities
Ability to work in a constantly changing environment
Skills
Communication
Diversity and Inclusion
Results-Oriented
Emotional Intelligence
Teamwork [Collaboration]
Responsibility
Customer-Focused
Empathy
Initiative
Learning Agility
Resilience
Humility
Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible perks to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!

📌 Acount Manager Business Flex (Quebec City)
🏢 National Bank
📍 Quebec City