Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work setting Rural area Willing to relocate Private sector Retail/wholesale establishment/distribution centre Automobile repair services Private company, corporation or industry Tasks Answer written and oral inquiries Address customers'' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Perform general office duties Receive and log complaints Receive payments Explain procedures, risks and benefits to clients Answer clients'' inquiries and provide information Consult with clients after sale to provide ongoing support Verify accuracy and completeness of data Professionalism in customer service Computer and technology knowledge Automatic data processing (ADP)



Database software Internet MS Excel MS Outlook MS Windows MS Word MS Office Spreadsheet Google Drive Security and safety Bondable Driver''s validity licence check Reference required Transportation/travel information Own transportation Own vehicle Valid driver''s licence Work conditions and physical capabilities Attention to detail Fast-paced setting Tight deadlines Work under pressure Repetitive tasks Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Screening questions Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Day Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Financial benefits Bonus Group insurance benefits Other benefits Free parking available Travel insurance

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