Shape guest experiences at Rundle Bar, Fairmont Banff Springs. This Ambassador role focuses on creating a welcoming atmosphere and delivering exceptional service in a premier cocktail destination.

As a Guest Experience Ambassador, you will be the first and last point of contact for guests at Rundle Bar. This role demands outstanding customer service and the ability to build genuine connections. You'll manage dining flow while ensuring every guest feels valued and recognized throughout their visit.

Key Responsibilities:
• Deliver personalized welcomes and recognize guests
• Resolve concerns empathetically and celebrate special moments
• Coordinate seating and maintain smooth service flow
• Provide engaging menu and cocktail recommendations
• Uphold exceptional presentation and service standards

Requirements:
• Pro-Serve Certification mandatory
• Background in luxury dining or guest services preferred
• Familiarity with OpenTable is an asset
• Excellent multitasking and communication skills
• Availability for versatile shifts, including weekends

Deliver excellence in hospitality as a pivotal member of the Fairmont team.
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📌 Guest Experience Ambassador at Fairmont (Alberta)
🏢 FAIRMONT
📍 Alberta