Step into a vital customer-facing role at E.B. Horsman & Son as a Customer Service Specialist. Your expertise will ensure customer satisfaction and order fulfillment in this dynamic environment.
Located in Duncan, BC, this full time permanent position operates Monday to Friday, guaranteeing a balanced work schedule. As the primary contact for branch customers, you will address inquiries, troubleshoot issues, and ensure accurate product recommendations. Excellent organization and communication skills are essential to manage high volumes of requests.
Key Responsibilities:
• Deliver exceptional service and product quotations
• Handle order assembly, packing, and shipping
• Maintain accurate inventory and stock levels
• Communicate effectively with customers and team members
• Assist with warehouse maintenance and requests
Requirements:
• 3+ years of experience in customer service
• 2+ years in the electrical/lighting field is preferred
• Proficient in MS Office and basic math skills
• Strong communication and organizational abilities
• High school completion necessary
Utilize your industry knowledge and service skills to enhance customer relations at E.B. Horsman & Son.
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📌 Customer Service Specialist at E.B. Horsman (British Columbia)
🏢 E.B. Horsman & Son
📍 British Columbia
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