Explore a rewarding career as a Bilingual Collections Specialist at First National in Toronto, focusing on resolution and account management. Bring your problem-solving skills to support effective collections.

In this dynamic role, you will report to the Supervisor, Collections, and handle various aspects of delinquent accounts in your portfolio. Your expertise in effective communication will assist clients in mitigating debt while ensuring compliance with policies. You will engage in the assessment and collection of fees, setting up payment plans, and maintaining detailed records.

Key Responsibilities:
• Manage delinquent accounts promptly and effectively
• Facilitate budgeting and planning for clients
• Process bankruptcy claims and related documentation




• Collect common expenses and arrears in a timely manner
• Provide comprehensive credit ratings and verifications

Requirements:
• Fluent in French and English
• Exceptional communication and teamwork abilities
• Proven analytical skills for problem solving
• Competent in MS Office with willingness to learn current tools
• Ability to thrive in high-volume situations with strict timelines

This role offers you a chance to make significant contributions while working for a highly regarded company in Toronto.
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📌 Collections Specialist Bilingual at First National (Ontario)
🏢 First National Financial
📍 Ontario