Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Fitness centre

Responsibilities

Tasks

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Distribute clean towels and toiletries
- Clean and maintain equipment





Experience and specialization

Computer and technology knowledge

- Internet
- MS Excel
- MS Windows
- MS Word

Additional information

Work conditions and physical capabilities

- Attention to detail
- Rapid-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking

Weight handling

- Up to 23 kg (50 lbs)

Personal suitability

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner

Benefits

Other benefits

- On-site recreation and activities

📌 clerk, customer service (Guelph)
🏢 World Gym Guelph
📍 Guelph