Scotiabank is seeking a Bilingual ScotiaHelps Advisor for its Ottawa location. This role focuses on providing empathetic support to clients facing financial challenges through tailored solutions.
As a ScotiaHelps Advisor, you’ll engage clients to conduct financial reviews and offer relief programs tailored to their needs. You will be instrumental in preventing delinquency by maintaining strong client relationships and delivering best-in-class customer service. Your expertise will guide clients through complex financial situations while adhering to the Bank’s policies and procedures.
Key Responsibilities:



- Engage clients to provide tailored financial solutions - Conduct detailed financial reviews to assess risks - Recommend relief programs and payment options - Address and resolve customer inquiries effectively - Foster a customer-centric culture in the team
Requirements: - High School Diploma required - Previous customer-facing experience is an asset - Robust verbal and written communication skills - Bilingual in English and French is required - Solid knowledge of Scotiabank’s products and services
Utilize your bilingual skills and financial expertise to make a positive impact on clients' lives at Scotiabank.#J-18808-Ljbffr

📌 Bilingual Scotiahelps Advisor Ottawa (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Scotiabank
📍 Riviere-des-Prairies—Pointe-aux-Trembles