customer service representative supervisor (North Bay)

customer service representative supervisor (North Bay)

17 Aug
|
Kenan Courier and Logistics
|
North Bay

17 Aug

Kenan Courier and Logistics

North Bay

Overview

Languages

English

Education

- College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Authorize routine deposits and withdrawals
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work




- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies

Supervision

- 5-10 people

Additional information

Work conditions and physical capabilities

- Attention to detail
- Rapid-paced environment
- Tight deadlines
- Work under pressure

Personal suitability

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player

📌 customer service representative supervisor (North Bay)
🏢 Kenan Courier and Logistics
📍 North Bay

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