Join GDI Ainsworth as a Service Coordinator/Dispatcher, where you will play a vital role in customer support, scheduling, and operational consistency. Take part in a team-oriented, inclusive workplace.
As a Service Coordinator at GDI Ainsworth, you will need 3–5+ years of dispatch experience. Your responsibilities include managing the flow of service calls, diagnosing customer issues, and efficiently communicating with field teams. Your role is crucial in ensuring a high standard of customer service and operational procedures.
Key Responsibilities:
• Track daily service requests and prioritize workloads
• Manage incoming service inquiries via phone and email
• Develop and maintain work orders for service requests




• Follow up on service orders to ensure customer satisfaction
• Schedule and confirm preventative maintenance services
Requirements:
• 3–5+ years experience in dispatching services
• Bilingual (English and French) preferred
• Proficient in organizing information logically
• Strong written and verbal communication skills
• High attention to detail and self-control under pressure
Bring your dispatch experience and commitment to excellent service to GDI Ainsworth, enhancing our customer interactions.
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📌 Dispatcher and Service Coordinator Role (Ottawa)
🏢 Ainsworth
📍 Ottawa