Job Description

Reporting to the Hotel Manager, you lead and support the hotel teams in ensuring a culture of safety and security for all stakeholders. You manage the hotel’s Health, Safety & Security operations, develop and enhance safety programs, and coordinate emergency responses and training.

- Manage all aspects of the hotel’s Health, Safety & Security operations, ensuring a safe and secure environment for guests, colleagues, contractors and visitors.
- Champion secure work practices and continuous enhancement of employee safe‑working procedures, awareness and accident prevention programs.
- Develop and monitor systems, train and educate employees on reporting hazards and workplace processes to minimize injuries.
- Manage all hotel emergency systems including key control, security monitoring, CCTV and fire panel systems.
- Lead the hotel’s Fire & Life Safety Program, ensuring compliance with applicable legislation, fire codes and corporate standards.
- Develop and deliver security, workplace health and safety, and WATCH (We Act Together For Children) Orientation Programs for all colleagues and leaders.
- Investigate, report and follow up on internal and external security and health related accidents, incidents or reports. Conduct audits and provide expert recommendations.
- Work with external groups and security agencies on security measures for special events, groups or VIPs.
- Liaise with local law enforcement and community peers on security‑related matters; act as first contact for emergency agencies.
- Lead and develop strategies, communication, training and coaching of all employees for emergency systems, fire response and evacuation procedures and protocols.
- Coordinate emergency drills and security training for all departments.
- Manage business continuity and crisis management programs, including training, record keeping and updates to documentation.
- Ensure compliance with all corporate loss prevention, health & safety and security guidelines and procedures.
- Chair the Joint Occupational Health & Safety Committee; conduct monthly meetings, reporting and training for awareness.
- Ensure the hotel meets all conditions of Go2HR Certificate of Recognition (COR) Audit; work as a liaison with WorkSafeBC and Go2HR annually.
- Maintain thorough knowledge of WorkSafeBC worksite requirements and ensure compliance at all times.
- Collaborate with Engineering & IT Departments on special projects related to health, safety and security.
- Manage the Lost & Found function with support from the Front Office Team.
- Conduct employee baggage and locker inspections as required.
- Conduct regular security patrols to ensure adequate presence throughout the property.
- Respond to all emergency situations and provide First Aid and CPR as required.
- Manage Occupational First Aid training and records for applicable employees.
- Ensure First Aid kits and equipment are maintained and stocked in a timely manner.
- Manage security video systems, including access, storage and training according to hotel protocols.
- Stay informed of security trends in Vancouver and proactively address potential threats.
- Identify opportunities to enhance security through emerging technologies, automation and data analytics.
- Perform other work‑related duties as assigned.

Qualifications

- Minimum 2 years of leadership experience in health, safety & security or loss prevention (hotel or similar environment preferred).
- Valid BC Security Worker License, Basic Security Training (BST) and Occupational First Aid Level II (CPR & AED certified) mandatory.
- Advanced Security Training designation and COR Certification preferred.
- Proven ability to manage high‑profile security situations with discretion and professionalism.
- Exceptional written and verbal communication skills, with aptitude for concise report writing.
- Proficiency in Microsoft Office Suite and knowledge of CCTV, access control and security systems.
- Strong team collaboration and independent work capability.
- Strong problem‑solving skills and the ability to build trusting relationships.
- Commitment to guest experience; remain calm and courteous at all times.
- Reliable, responsible and adaptable; able to work variable shifts, including evenings, weekends, holidays and overnight.

Benefits

- Sustainability and community commitment – recognized with 5 Green Leaves Certification from Green Key Global.
- Empowering women in leadership – over 50% of leadership team, including executive level, are women.
- Diversity – team represents 60+ countries, fostering an inclusive global community.
- Strong culture of belonging for the 2SLGBTQIA+ community with year‑round support.
- Colleague travel and dining discounts – discounted rates at 5,800+ Accor hotels worldwide, tasting discounts, transit reimbursement, subsidized meals.
- Comprehensive benefits – medical, dental, vision, pension plan and mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand
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#J-18808-Ljbffr

📌 Health & Safety Manager, Full-Time (Parental Leave Contract | July 2026 - October 2027) (Vancouver)
🏢 Fairmont Hotels and Resorts
📍 Vancouver