S I Systems is seeking a Senior Workforce Management & Verint Optimization Analyst to lead configuration, implementation, and ongoing optimization of the Verint Workforce Management platform in a 12-month assignment with possible extension.
Ideal candidates combine robust technical WFM expertise with practical operational judgment, building new processes and turning data into actionable recommendations that improve service, efficiency, and workforce performance.
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📌 Senior Verint WFM & Forecasting Optimization Lead (Calgary)
🏢 S.i. Systems
📍 Calgary
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