Lead operations of the Internal Communications function, including internal communications advisors and the content integration centreOptimize resource allocation, team delivery capacity, service quality and achievement of expected resultsCoordinate the function's components to ensure collaboration, consistent partner experience and efficient execution of organizational prioritiesMobilize, support, coach and develop employees; oversee recruitment, integration, performance evaluation and developmentPlan, prioritize and allocate resources while maintaining visibility of priorities, workloads, deadlines and operational risksOptimize collaboration across content advising, planning, drafting, integration and dissemination operationsEstablish and monitor indicators for operational efficiency and service qualityIdentify and implement improvements to increase operational fluidity, efficiency and predictabilitySupport advisors with communication strategies and plans and complex, sensitive and high-visibility issuesContribute to continuous improvement of practices, processes, tools and work approachesCollaborate with the Practice Lead and Director to strengthen the functionTranslate field needs into concrete solutions and support adoption of recent practices, tools and standardsHelp evolve the use of artificial intelligence and new technologies to improve efficiency, deliverable quality and team capacityRequirementsSignificant experience in internal communications, organizational communications or strategic advisory servicesProven management,



mobilization and development experience with professionals in expertise or advisory servicesOver 10 years of relevant experienceAt least 5 years in a management role with direct employee supervisionMobilizing leadership, political acumen and ability to influence stakeholders at all levelsAbility to plan, prioritize and manage resources, capacity and operations in a complex, changing environmentProfessional judgment, client focus and ability to navigate strategic or high-visibility portfoliosInterest in innovation, continuous improvement and integrating artificial intelligence into professional practicesUniversity education in a relevant field, or an equivalent combination of education, experience and achievementsIntermediate English and advanced FrenchCore CompetenciesDemonstrates expertise in internal communications and strategic advisory services, with a strong focus on resource management, operational efficiency, and team development. Proven ability to influence stakeholders and integrate innovative practices, including artificial intelligence, to enhance communication strategies.Highest-signal resume keywordsInternal Communications ManagementTeam Development and MobilizationResource Planning and AllocationStakeholder Influence and Political AcumenContinuous Improvement and InnovationATS Optimization KeywordsHard SkillsOperational Efficiency MonitoringResource ManagementPerformance EvaluationCommunication Strategy DevelopmentContent IntegrationProject ManagementArtificial Intelligence IntegrationStrategic Advisory ServicesComplex Issue NavigationOrganizational CommunicationsSoft SkillsLeadershipClient FocusProfessional JudgmentCollaborationCoachingIndustry KeywordsOrganizational PrioritiesOperational RisksHigh-Visibility PortfoliosContent AdvisingInnovation #J-18808-Ljbffr

📌 Assistant Director – Internal Communications (Quebec City)
🏢 Jobtailor
📍 Quebec City