Elevate employee engagement and optimize service delivery as a Senior HR Operations Specialist at Fortive. Enhance HR processes across the Americas, focusing on Canada and the US.Join Fortive's HR Shared Services team in a senior role that emphasizes operational excellence and employee experience. You will apply your expertise to resolve complex HR inquiries, improve policies, and enhance service quality across various channels. Collaboration with COEs and HR technology teams is key for operational efficiency.Key Responsibilities:Serve as a contact for escalated HR inquiriesEnsure high-quality resolutions using HR knowledgeMonitor trends to identify improvement opportunitiesDrive documentation and operation of MyHR processesCollaborate with HR COEs for service alignmentRequirements:Bachelor's in HR, Business, or related field5+ years in HR operations or shared servicesStrong case management and process improvement skillsProficiency in HRIS platforms and reporting toolsExcellent communication and analytical abilitiesLead transformative HR initiatives and optimize employee experience with Fortive's dedicated team.#J-18808-Ljbffr