Become the welcoming face of Fairmont Hotel Vancouver as a Guest Agent. Provide personalized service, ensuring unforgettable experiences for every guest who checks in or out.As a member of our Front Office team, you will deliver warm, attentive service, making every guest feel valued throughout their stay. Key responsibilities include managing reservations, assisting with check-in and check-out procedures, and addressing guest inquiries promptly.
You will also promote hotel amenities while ensuring safety and accuracy in guest records.Key Responsibilities:- Deliver skilled and friendly guest service at all times- Complete check-in and check-out processes accurately- Manage guest reservations and inquiries efficiently- Support service recovery efforts to enhance guest satisfaction- Collaborate with Housekeeping for seamless operationsRequirements:- Previous customer service experience in hospitality required- Familiarity with Property Management Systems preferred- Strong communication skills in English- Detail-oriented and highly organized in tasks- Flexibility to work various shifts as neededBring your passion for exceptional service to the Front Desk and make lasting memories for guests at Fairmont Hotel Vancouver.#J-18808-Ljbffr
📌 Front Desk Agent - Full Time - C$27.0 - C$33.7 An Hour (Winnipeg)
🏢 Fairmont Hotel Vancouver
📍 Winnipeg
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.