About us:Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centred care on our quest to deliverWonderful Sound for All. Learn more about us by visiting our webpage.Position overview:We are seeking aSales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsiblefor administrative duties within the clinic, providing an exceptionalclientexperience, and driving sales of our products and services.This is a temporary, full-time position until December 2026 based onsite at our Lethbridg, Alberta HearCANADA Clinic located at 23 Southgate Blvd. S., Unit 50. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.What weoffer:Starting hourly compensation of $21-$24/hour + an attractivebonus programVacation pay paid on bi-weekly pay chequeTraining, learning, + continuingeducation opportunitiesFriends and family discounts + access to ouremployee perk programPurpose-driven + people-centricculture with the ability to make an impact in ourcommunities across CanadaWhat you'll do:Provide anexceptional and individualized clientexperience for clients visiting and contacting the clinicManage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment remindersMaking product and payment recommendations to enhance the clientjourneySupport with maintaining physical and electronic recordsPerform basic hearing aid maintenance and product questionsParticipate in local events and marketing initiatives to support HearCANADA branding and networking within the local communityEducate patients on billing and payment options; perform AR duties as assignedWhat we're looking for:Experience in a customer-facing role - you bring2+ years of experience working insales, retail, a busy office, or a clinic workplace and are comfortable interacting with customersSales acumen - comfortability inrecommending products and services to clientsCustomer-centric attitude - you are comfortable interacting with diverse clientgroups and networking within the community to position HearCANADA as the region'snumber one choice for hearing care servicesTeam-player - you work well with others and appreciate what can be accomplished with support from colleaguesWillingness to participate in some local travel - access to a car and a valid driver's license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiativesHearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via [email protected]. #J-18808-Ljbffr