Lead digital transformation initiatives at Manulife as an Assistant Vice President, Unified Digital. Drive strategy and execution to enhance customer engagement and optimize digital experiences across Canada.As a senior leader, you will report directly to the VP of Digital Transformation and Customer Centricity. Your role focuses on developing a explicit roadmap for Manulife Canada's Unified Digital strategy, aligning teams, and implementing measurable outcomes. Your expertise will guide the Digital Access, Enterprise Identity, and homepage unification projects,



ensuring an integrated digital experience for customers and partners.Key Responsibilities:Develop a sequenced roadmap for Canada Segment digital initiativesDefine priorities and measurable outcomes for project executionCreate governance and forums for cross-functional collaborationLead public site optimization and performance management initiativesImplement strategies to enhance customer navigation and self-service experienceRequirements:15+ years in digital transformation or technology-enabled business changeProven record of leading large-scale enterprise transformationsExperience managing complex portfolios and cross-functional teamsStrong stakeholder alignment in a matrixed organizationProficiency in digital platforms and customer experience practicesDrive customer-centered digital innovation and transform Manulife's Unified Digital experience in Canada.#J-18808-Ljbffr

📌 Avp Unified Digital Transformation At Manulife (Toronto)
🏢 Société Financière Manuvie
📍 Toronto