Summary

The Sales & Client Advisor (Keyholder) supports the Store Director in delivering exceptional client service while driving sales at the Holt Renfrew Bloor location. The role combines client-facing selling responsibilities with operational duties including opening and closing the store and supporting day-to-day management. The keyholder enforces store procedures and standards to ensure smooth operations and strong commercial performance.

Responsibilities

- Achieve individual and store sales goals through high quality client service and selling
- Perform and oversee opening and closing procedures according to company policies
- Support day-to-day store operations and assist management with staffing and task coordination
- Maintain organized stockroom and ensure proper inventory and loss prevention practices
- Manage cash registers, secure procedures and timely bank deposits




- Assist with visual merchandising implementation and maintain store presentation standards
- Oversee daily store maintenance and ensure supplies and fixtures are properly maintained
- Handle customer complaints and feedback in a timely and appropriate manner

Requirements

- 3+ years of experience in a similar retail or fashion role
- Proven ability to drive sales and exceed individual and store targets
- Strong communication and multitasking skills in a fast-paced environment
- Commercial awareness, business acumen and passion for the fashion industry
- Ability to implement and enforce operational and visual standards with attention to detail

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📌 Sales & Client Advisor (Keyholder) - Holt Renfrew Bloor (Toronto)
🏢 Brobston Group
📍 Toronto