Lead AMA's Centre Operations across Alberta, focusing on exceptional member experiences and operational excellence. Elevate retail standards and foster a culture of integrity and collaboration.As the Director of Centre Operations, you will drive consistency across AMA's retail network, including Travel, Registries, and Insurance Agency locations. Your leadership will optimize operations, strengthen internal controls, and foster innovation through omnichannel service delivery, ensuring every centre reflects AMA's brand values. This role reports to the Vice President,



Operations.Key Responsibilities:Define and maintain operational policies and SOPsEnsure compliance in cash handling and inventory managementLead evaluations of brand presentation and operational excellenceCoordinate with Properties for facility maintenance and safetySteward retail product portfolios and vendor managementRequirements:10+ years in multi-site retail operations leadershipExperience in Travel, Registries, or Insurance preferredStrong knowledge of internal controls and audit complianceSkilled in vendor management and margin optimizationProven track record in stakeholder management and integrityMake a significant impact in Alberta's retail landscape through strategic leadership and a focus on member experience.#J-18808-Ljbffr

📌 Director Of Centre Operations In Alberta (Edmonton)
🏢 Alberta Motor Association
📍 Edmonton