Become a key member of Hard Rock Digital as a Verifications Associate. This vital role focuses on identity verification and compliance, ensuring customer onboarding is seamless and secure.
As a Verifications Associate, you will join a agile operations team dedicated to ensuring KYC compliance and managing customer interactions. You will address risks, handle escalations, and support customers through a sensitive onboarding process. Your analytical skills will shine as you spot red flags and maintain compliance standards related to AML/KYC regulations.
Key Responsibilities:
• Review customer ID documents per company policy
• Handle case resolutions and escalations efficiently
• Communicate with customers for support and information




• Perform detailed PEP and Sanction screenings
• Collaborate with Risk, Compliance, and Customer Support teams
Requirements:
• Detail-oriented with strong analytical abilities
• Excellent verbal and written communication skills
• Ability to make informed risk-based decisions
• Understanding of data protection policies
• Flexibility to support a 24/7 operation
Bring your attention to detail and a passion for compliance to Hard Rock Digital's innovative team.
#J-18808-Ljbffr

📌 Verifications Associate at Hard Rock Digital (Toronto)
🏢 Hard Rock Digital
📍 Toronto