Elevate training programs with expertise as the Director of Learning, Development & Enablement in Calgary, Alberta. Lead optimization projects in a dynamic financial institution's onboarding process.Raise is recruiting a Director to enhance learning and development initiatives at a market-leading financial institution. This hands-on position involves auditing and redesigning onboarding curricula while embedding adult learning methodologies.



You will interact closely with the learning team and shadow workflows in Calgary's call center to refine training efficiency and compliance.Key Responsibilities:Audit and optimize new-hire onboarding curriculumStreamline training programs while ensuring complianceDesign engaging training modules and learning pathsShadow call center daily operations and workflowsAnalyze metrics to improve training effectivenessRequirements:5 years of instructional design and corporate learning experienceProven success in call center training program designMastery of adult learning principles and engagement strategiesProficiency in Articulate 360 and multimedia toolsBachelor's degree in relevant field or equivalent experienceMake a significant impact on training quality and efficiency in Calgary's call center workplace.#J-18808-Ljbffr

📌 Director Of Learning And Development Calgary
🏢 Raise
📍 Calgary