Job Description

Posted Tuesday, July 21, 2026 at 3:00 AM

Proud to be 100% Canadian-owned, Northland Properties recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Part Time

VACANCY STATUS: We are actively hiring for this position.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparing various hotel operating reports. They are required to work through the night shift on the front desk.

JOB REQUIREMENTS

- Fluent in English and French (preferred)
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices,



and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing

DUTIES

- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Post all daily room and outstanding charges.
- Take over from the evening cashier,



checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries and post to DAB's account.
- Maintain a high standard of personal hygiene and appearance.

APPLICABLE SKILLS

- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and must be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that perks both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

- Rewards & Recognition
- Discounted Hotel Stays for Team Members and Family & Friends rates too!
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities – Career Advancement starts from Within
- Dedicated Training Program
- Employee Assistance Program (EAP) – Free mental Health Support, Legal & Financial Counseling
- Refer a friend or family and earn money!
- Group Life Insurance, Extended Health, Dental, Vision Care!
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

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📌 Night Auditor (London)
🏢 Sandman Hotel Group
📍 London