- Responds to resident or family member concerns and ensures appropriate action is taken
- Reports any complaints and concerns to the MLTC director as required
- Investigates and completes required follow-up for any concerns and complaints brought forward
- Coordination of the Annual Care Conference Program
- Accountable for the highest standard of resident care and quality of life being provided to the residents

Requirements

- Minimum of 3 years' relevant management experience
- Minimum of 3 years' experience in Long Term Care
- Current certificate of competence with the provincial College of Nursing as a Registered Nurse (RN)
- Post secondary education in nursing, nursing administration and gerontology
- Diploma or certificate in organizational management

Core Competencies

Demonstrates expertise in Long Term Care management, ensuring high standards of resident care and quality of life. Proficient in addressing concerns,



coordinating care programs, and maintaining compliance with nursing regulations.

Highest-signal resume keywords

- Long Term Care Management
- Resident Care Standards
- Nursing Administration
- Organizational Management
- Registered Nurse (RN) Certification

ATS Optimization Keywords

Hard Skills

- Care Coordination
- Complaint Investigation
- Quality Assurance
- Follow-Up Procedures
- Care Conference Program Management

Soft Skills

- Communication
- Problem-Solving
- Interpersonal Skills
- Leadership

Certifications & Qualifications

- Registered Nurse (RN) Certification
- Certificate in Organizational Management

Industry Keywords

- Long Term Care
- Resident Care
- Nursing
- Gerontology
- Quality of Life

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📌 Director of Care, RN (Ajax)
🏢 Jobtailor
📍 Ajax