Become a vital part of the OTIP Group of Companies as a Customer Service Representative in a hybrid work model. Engage with clients, resolve inquiries, and enhance service quality from day one.OTIP Group is seeking a committed Customer Service Representative with three years of experience in personal lines and insurance. A valid AIC license is required, along with exceptional communication and problem-solving skills. This role emphasizes confidentiality, quality service, and is set in a general call center setting, allowing hybrid flexibility.Key Responsibilities:- Directly respond to phone and written inquiries- Resolve product and service complaints efficiently- Maintain and update insurance transaction records- Process endorsements, renewals, and cancellations- Assist the Service team with coaching and guidanceRequirements:- AIC license (level one) is mandatory- Three years of experience in insurance roles- Strong communication skills with stakeholders- Excellent problem-solving mindset- Intermediate knowledge of Microsoft Office SuiteLeverage your insurance expertise and communication skills to excel at OTIP Group.#J-18808-Ljbffr

📌 Customer Service Representative (Calmar, Ab- Hybrid) - C$52,454 - C$72,096 A Year (Alberta)
🏢 OTIP Group
📍 Alberta