Transform Commercial Banking tech operations with BMO as Lead in Technology Support and Reliability Engineering. Drive AI-enabled models, automation, and operational excellence across technology platforms.This senior technology leader will lead the shift from traditional support to an engineering-led model. Responsibilities include managing reliability and resiliency outcomes, and promoting the use of Site Reliability Engineering (SRE) and AIOps principles. The position demands a track record of enhancements in stability and efficiency while fostering an creative culture within the teams.Key Responsibilities:Lead L2 and L3 technology support teamsOwn major incident management and recovery processesDrive service stability across technology platformsImplement observability frameworks and predictive analyticsShift teams to engineering-led operationsRequirements:Experience with cloud (AWS/Azure) and on-prem deploymentExpertise in incident and change managementDeep observability experience, preferably with DynatraceProven success in automation and AIOpsStrong leadership with a strategic mindsetImpact operational excellence and innovation as you lead BMO in a transformative journey.#J-18808-Ljbffr

📌 Lead Technology Support And Reliability Engineering (Toronto)
🏢 BMO
📍 Toronto