Elevate customer relationships as a Customer Success Manager with QNX at BlackBerry. Engage with clients and drive satisfaction while ensuring smooth sales and post-sales support.
As a key player in QNX's global sales organization, you will deliver exceptional customer experiences throughout the lifecycle. This position requires collaboration with Sales Managers and cross-functional teams to enhance revenue growth and operational excellence. Your expertise will empower customers, driving both retention and satisfaction.
Key Responsibilities:
• Partner with sales teams for end-to-end support
• Build strong client and distributor relationships
• Act as primary contact for assigned accounts
• Drive customer retention and satisfaction initiatives
• Prepare contracts, quotes, and commercial documents
Requirements:
• Experience in Customer Success or Account Management
• Proven skills in relationship management
• Familiarity with SaaS and B2B environments
• Robust analytical and communication abilities
• Proficiency with Salesforce and reporting tools
Leverage your customer success skills to support QNX's mission of empowering businesses worldwide.
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📌 Customer Success Manager at QNX (Ottawa)
🏢 BlackBerry
📍 Ottawa