About Forma.Ai:Forma.Ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.We're welcoming equally driven individuals who are excited about creating something big!The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform, spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next - generation reporting and data capabilities. This role is for someone who can take full ownership of a product area, not just manage a backlog. We're looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross - functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution.What You'll DoReporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You'll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirements, and prioritize high - imp act investments. We're looking for someone who brings strong product thinking and operational awareness to help evolve how internal teams and customers interact with mission - critical systems — from approvals and ticketing to policy engines and data exploration. Strong expertise in data visualization and business intelligence tools. This person should be comfortable working with dashboards, with a keen ability to select and articulate the most effective visualizations for a given problem. They can translate custom er needs into thoughtful, scalable solutions, designing patterns that not only address specific use cases but can also be adapted and reused across a broader client base.The Role's Key Responsibilities Are Listed Below:Own product requirements and feature prioritization for core services and business intelligence productsTranslate unstructured and complex input from customers, leadership,



and your own experience into structured business problems, use cases, user flows, and product ideasAble to emphasize various end user personas such as internal implementation team, client admins and client end users.Partner with engineering to shape features, refine requirements, and make prioritization tradeoffsDrive alignment across engineering, operations, and leadership on priorities, sequencing, and desired outcomesCollaborate with operations and marketing teams for product release activitiesGather and synthesize feedback from customers and senior leadershipCommunicate product vision and roadmap to internal teams and customersOperate with high ownership; driving clarity, makingdecisions, and moving forward in ambiguityCreate lightweight wireframes and prototypes to quickly validate ideasWhat We're Looking For:You have comprehensive experience in using and building business intelligence tools, ticketing systems, and administrative toolsYou have good understanding of best data visualization practices and how to build them for scale for enterprisesYou're excited to apply that expertise to build better toolingYou're comfortable owning a product area end to endYou're collaborative and enjoy working cross - functionallyYou're pragmatic, decisive, and outcomes - focusedYou're a strong written and verbal communicatorWhat Success Looks Like:First 30 Days — Learn & UnderstandRamp up on Forma's ICM platform, Core Services, and BI capabilitiesBuild relationships across engineering, operations, and leadershipUnderstand key personas and end - to - end workflowsReview current roadmap, dashboards, and operational processesIdentify initial gaps and quick winsSuccess: Transparent understanding of the product, users,



and key pain points60 Days — Define & DriveOwn a product area within Core Services or BITurn ambiguous inputs into clear requirements and user flowsPartner with engineering to scope and prioritize featuresPropose improvements to workflows and data visualizationAlign stakeholders on priorities and roadmap directionSuccess: Actively shaping priorities and driving alignment90 Days — Deliver & ScaleOwn roadmap and execution end - to - endLaunch initial features or improvementsEstablish scalable patterns for BI and operationsDefine success metrics and incorporate user feedbackDrive longer - term product directionSuccess: Delivering impact and operating as an autonomous product leaderAdditional Job Info:Salary range: $140K - $180K CADWhat you can expect from us Meaningful compensation. In addition to your base salary, you'll join our employee stock ownership plan to further recognize your contributions to Forma.Ai 's success. Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program. Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend. Growth. You'll have a huge opportunity to build a career for yourself and gain the type of experience you're looking for, whether that's as an individual contributor or as a people leader.Our Values:Work well, together. We're real. We have kids and pets. Mortgages and student loans. We're in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions. Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite. Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn't customer-facing, we're all customer-focused. Maybe even slightly customer-obsessed.Use of AI for Recruitment:Currently, Forma.Ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.Our commitment to you:Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment.Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. #J-18808-Ljbffr

📌 Senior Product Manager- Icm Operations (Toronto)
🏢 Doist
📍 Toronto