About UsA Canadian technology and workforce solutions company headquartered in Vaughan, Ontario. The company helps businesses, enterprises, and public-sector organizations modernize their operations through secure digital transformation, custom software development, staffing, recruitment, payroll, and workforce management solutions.About UsA Canadian technology and workforce solutions company headquartered in Vaughan, Ontario. The company helps businesses, enterprises, and public-sector organizations modernize their operations through secure digital transformation, custom software development, staffing, recruitment, payroll, and workforce management solutions.Job DescriptionWe are looking for a highly experienced Salesforce Technical Lead with strong expertise in Financial Services Cloud (FSC) within the Insurance domain.Role OverviewThe ideal candidate will lead design and development efforts, drive best practices, and collaborate with business and technical stakeholders to deliver scalable Salesforce solutions.ResponsibilitiesKey ResponsibilitiesLead end-to-end design and development of Salesforce solutions in the Insurance domain.Provide technical leadership across Salesforce FSC implementationsTranslate business requirements into scalable technical designsAct as a subject matter expert (SME) for Insurance lifecycle processes (lead to policy servicing)Drive integration strategy and implementation (CTI, SSO, external systems)Collaborate with architects, product owners,



and business stakeholdersMentor developers and ensure adherence to best practices and coding standardsSupport production issues and continuous improvement initiativesRequirementsRequired Experience & SkillsSalesforce & Domain Expertise10+ years of salesforce implementation3+ years of experience in Salesforce Financial Services Cloud (FSC) within the Insurance domain3+ years of experience as a Salesforce Lead in Insurance projects.Robust understanding of Insurance business processes, including:Lead managementQuote managementPolicy lifecycle (pre-bind and post-bind servicing)Customer interactions and account managementSkillsSalesforce Functional & Technical SkillsMinimum 2+ years hands-on experience with Salesforce core functionalities:LeadsAccountsContactsQuotesInteractionsPost-bind policy lifecycleIntegration & Supporting Technologies1+ year of experience with Five9 CTI integration1+ year of experience with Okta or other SSO solutionsHands on experience in developing integration with GuidewireStrong understanding of Salesforce integrations (REST/SOAP APIs, middleware)Preferred SkillsSalesforce certifications (e.G., Platform Developer, Application Architect, FSC certification)Experience in Agile/Scrum methodologiesStrong problem-solving and stakeholder management skillsPrior onsite/offshore coordination experienceIdeal Candidate ProfileProven track record in leading Salesforce implementations in InsuranceStrong communication and leadership abilitiesAbility to work onsite and collaborate with cross-functional teamsHands-on technical expertise combined with strategic thinkingNice to HaveKnowledge of data migration and data governance in SalesforceExposure to additional CTI tools or identity providers #J-18808-Ljbffr

📌 Salesforce Technical Lead (Brampton)
🏢 I8IS - Infiniti Software Solutions
📍 Brampton