Excel as a Diagnostic Coordinator, utilizing your problem-solving expertise in a motivated Service Strategy environment. Focus on vehicle troubleshooting and act as a critical link to enhance product serviceability.
You will analyze vehicle issues through various diagnostic platforms while collaborating with stakeholders to drive effective solutions. Your role involves ensuring explicit communication of problem resolutions and partnering with the BUDS team to minimize report rates. Develop engaging content to support dealers and improve overall product quality.
Key Responsibilities:
• Analyze and troubleshoot vehicle diagnostic issues
• Coordinate actions among multiple stakeholders
• Communicate identified resolutions promptly
• Work with BUDS to elevate product quality
• Develop content based on dealer network needs
Requirements:
• 5+ years in diagnostics or related fields required
• Engineering degree or equivalent experience necessary
• Minimum 3 years of field repair experience
• Ability to read and interpret wiring diagrams
• Knowledge of diagnostic tools essential
Contribute your expertise to elevate the service quality and enhance the customer experience across the powersport sector.
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