Become a vital link between clients and care at Lindsey Veterinary Hospital as a Veterinary Customer Service Representative. This role emphasizes compassion while managing client needs and office operations.
As a key member of our veterinary team, you will provide exceptional service and professional communication for our clients and their pets. Your responsibilities include greeting clients, scheduling appointments, and managing records in a fast-paced environment. Supporting clinical staff with detailed attention and maintaining a welcoming atmosphere are crucial in this role.
Key Responsibilities:
• Greet clients warmly and professionally in-person and over the phone
• Schedule appointments and manage the front desk calendar
• Check in and check out patients, inputting details accurately




• Document client and patient information in the PIMS system
• Triage calls to assess urgency of client needs
Requirements:
• High school diploma or equivalent is required
• Minimum of 1 year customer service experience
• Basic computer and office software skills needed
• Solid communication skills in a veterinary environment
• Flexibility to work evenings, weekends, and holidays
Provide compassionate care and skilled customer service as a Veterinary Customer Service Representative at Lindsey Veterinary Hospital.
#J-18808-Ljbffr

📌 Veterinary Customer Service Representative (Penticton)
🏢 National Veterinary Associates
📍 Penticton