Access Communications Co-Operative Limited

Wage/Salary Info:

$26.48/hour + perks

Posted Date:

12-Aug-2026

Location:

REGINA

# of Positions:

4

Employment Terms:

Part-Time

Length of Employment:

Permanent

Education:

Technical/Applied Science Diploma

Experience:

1-2 Years

Apply By Date:

28-Aug-2026

Application Information

Employer Name:
Access Communications Co-Operative Limited

We are looking for some great people, technical help desk experts who love helping customers.

What Youll be Doing?

• Serving as the first point of contact for customers seeking technical assistance on all product lines by phone, email, chat or tickets with the objective of first contact resolution.


• Determining the best solution based on the issues and details provided by the customer.


• Performing remote troubleshooting through diagnostic techniques and pertinent questions.

Experience and Skills Needed?

• Customer experience dealing with complex issues, trouble shooting and problem resolution.


• Demonstrate strong communication and interpersonal skills.






• A 1-2-year technical diploma in computer or telecommunications studies.


• Industry recognized certification such as CompTIA Network+, Cisco CCNA, CCT would be preferred.


• A good understanding of computer systems, mobile devices, Televisions, and other interconnected devices.


• Strong analytical skills, the ability to visualize, gather accurate information, articulate, analyze and handle complex problems.


• Proven experience as a help desk technician or other customer support role.


• Open availability (24/7) to work days, evenings and weekends. Overnight shifts are a possibility.

Competencies Valued?

• A passion for and responsibility to the customer.


• A passion for the work you do and how you do it.


• A strong work ethic reliable and committed.


• A passion for learning.


• A love of volunteering your time to help others.


• A willingness to collaborate with other team members.

Whats In It For You?

• Excellent salary: $26.48/hour plus sales incentives!


• Health, Dental and Vision benefits.


• Company matched pension plan.


• Health and Wellness benefits.


• Flexible work environment.


• Employee discounts on all products and services.