Shape operational strategy at Equinix as Principal of Global Operations Products & Service Delivery. Lead process optimization and service delivery excellence across a diverse infrastructure portfolio.In this key role, you will harness your expertise in operational readiness and lifecycle management, bridging Product, Engineering, and Operations teams. Your strong analytical and technical skills will be critical to standardize processes and lead business transformation initiatives that improve customer outcomes and service quality.Key Responsibilities:Drive continuous improvement in service delivery processesEstablish standardized processes and operational controlsIdentify operational risks and gaps,



proposing scalable solutionsPartner with cross-functional teams to integrate operational requirementsSupport operational readiness for recent product launchesRequirements:Bachelor's degree in Business, Engineering, or related field10+ years in Business Analysis or Service DeliveryProven success leading cross-functional initiativesStrong skills in requirements gathering and stakeholder managementKnowledge of Lean Six Sigma and Agile methodologiesUtilize your operational expertise to enhance Equinix's global products and services.#J-18808-Ljbffr

📌 Principal, Global Operations At Equinix (Toronto)
🏢 Equinix
📍 Toronto