Date limite pour présenter sa candidature : 08/09/2026

Adresse : 250 Yonge Street

Groupe de famille d'emploi : Technologie

A Manager to lead our ServiceNow teams, overseeing both our ServiceNow development group and our asset management team. This role will be responsible for the delivery of ServiceNow solutions, collaborating closely with a Business Analyst who manages the development backlog. Additionally, the manager will oversee our CMDB and asset management team, ensuring proper governance of software and hardware assets, with weekly, monthly, and quarterly reporting for audit and compliance purposes. The ideal candidate will drive process improvements, automation, and team growth across both areas, balancing technical expertise with leadership. They should have robust experience with ServiceNow, people management, and audit compliance. This role will serve as a key partner to the Business Analyst in driving business outcomes.

Qualification

- Proven experience managing ServiceNow product,



development teams and asset management processes.
- Intake and prioritization of work for all team members for all Service Now and Inventory Management related work.
- Strong understanding of CMDB, audit requirements, and asset governance. Leadership in process automation and continuous improvement.
- Inventory Management Monthly reporting to Management, including BMO.
- Leads Audit related activities.
- Experience coaching teams and fostering collaboration across roles.
- Removes obstacles and/or escalates appropriately, when required.
- Understands and advocates for the adoption of the Inventory Management Practices and the Service Now Platform.
- Works with stakeholders to bring complex issues, impacting multiple teams/platforms, to conclusion.
- Excellent communication and stakeholder management skills.

Salaire : $75,900.00 - $141,900.00

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📌 Manager, servicenow platfrom & asset management (Toronto)
🏢 BMO Financial Group
📍 Toronto