Elevate IT operations as the Change Enablement & Continual Improvement Lead with Canada Life. Drive process maturity, optimize change practices, and support business goals while minimizing risk.This permanent, full time role reports to the Director of Enterprise Change Enablement. You will lead continual improvement strategies, analyze performance data, and enhance processes while ensuring alignment with business objectives.



Collaborate with diverse IT professionals and contribute to significant improvement through data-driven insights.Key Responsibilities:Lead continual improvement strategy for IT Change EnablementIdentify and recommend process optimizations and governance enhancementsDevelop and maintain the IT Change Enablement roadmapFacilitate process reviews and maturity assessmentsTrain teams to ensure understanding of change enablement processesRequirements:Postsecondary degree/diploma in business or computer science12+ years in Technology Operations/Support with Change Enablement experienceAdvanced facilitation and communication skillsITIL certification; experience with ServiceNow preferredStrong technical acumen in distributed environmentsDrive innovation and efficiency in change practices to support Canada Life's mission.#J-18808-Ljbffr

📌 Change Enablement Lead At Canada Life (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London