Lead a dynamic team at Roots, a celebrated Canadian lifestyle brand. This role combines retail leadership with a focus on exceptional customer experiences and team motivation.
Roots is seeking a Team Lead to bridge the leadership and sales teams. The ideal candidate will have over a year of experience in retail apparel, showcasing proven sales leadership skills. You'll assist the Store Manager, model customer service behaviors, and cultivate a collaborative, inclusive work workplace.
Key Responsibilities:
• Motivate sales team to exceed performance goals
• Assist in store operations and management in their absence
• Promote customer-focused selling culture and build brand loyalty
• Coach associates on sales and service techniques
• Ensure compliance with company policies and operational guidelines
Requirements:
• Over 1 year of retail apparel experience
• Proven leadership in a retail sales team
• Familiarity with POS systems and reporting
• Strong organizational and problem-solving skills
• Flexibility to work varied shifts, including weekends
Utilize your leadership and retail skills to enhance the Roots shopping experience and inspire your team.
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📌 Team Lead for Roots Retail (Kingston)
🏢 Roots
📍 Kingston