Select how often (in days) to receive an alert: Create AlertDivision & Section: Children's Services, ChildSvcs Strategic, Business & Fin SvcsWork Location: METRO HALLJob Type & Duration:1 Full-Time Temporary (12 month) VacancySalary Range: $126,000.00 - $176,140.00Shift Information: Monday to Friday, 35 hours per weekAffiliation: Non-UnionNumber of Positions Open: 1Posting Period: 10-Aug-2026 to 24-Aug-2025Job SummaryTo provide oversight of the planning, execution, and continuous refinement of core operational activities. The role is accountable for the development, delivery, coordination, and evaluation of recruitment, payroll, employee contracts, HR transactions, employee management, complement, scheduling and staffing related programs, ensuring alignment with divisional and organizational priorities. It ensures rigorous compliance with all health and safety requirements and maintains full adherence to legislative and regulatory obligations established by the College of Early Childhood Educators, the Ministry of Health, the Ministry of Education, and the Ministry of Labour.The position provides robust operational leadership across a high‐volume, transaction‐intensive service by establishing, standardizing, and enhancing workplans, processes, and service standards that support reliable daily operations. It leads staff in prioritizing and managing competing demands under tight timelines, balancing throughput with accuracy and compliance, and reinforcing the team structures, roles, and accountabilities required for sustained performance.The role further monitors operational data and service measures, identifies bottlenecks and systemic gaps, and drives improvements that strengthen long‐term operational effectiveness,



while ensuring clear coordination and expectation‐setting with Corporate Human Resources and other key divisional partners.Major ResponsibilitiesDevelops and implements detailed plans and recommends policies regarding program specific requirements.Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.Manages the day‐to‐day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.Develops, recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.Provides expert strategic planning knowledge, advice, executive‐level support and skilled judgment on performance management issues for the division's senior management team.Manages the planning and execution of the divisional strategic planning activities including the annual division‐wide strategic planning day and participates as a member of the senior management team to create solutions and guide improvements.Provides strategic leadership to grow the organization's relationships with partners,



community agencies and stakeholders, specifically with learning and certifying institutions.Accountable for cultivating organizational leadership by liaising with others, including Directors, Operations Management and unit staff.Oversees the analysis of performance measures and identifies improvements in business processes as it relates to strategic business effectiveness.Develops policies and provides leadership and support in the development, implementation and evaluation of policies, strategies and program recommendations.Ensures consistent service delivery through all channels and across all Children's Services sections, influencing change as required to maintain and improve effectiveness.Responsible for ongoing research and analysis of trends and activities, including forecasting needs and monitoring policy and program activities.Analyzes and reports on key operational data that measures effectiveness and efficiencies.Initiates the development of new or enhanced reporting systems in order to provide accurate and timely information to division management and to ensure compliance with corporate requirements.Develops and guides a strategically focused, customer service centered workforce development strategy for Children's Services and oversees its execution.Works closely with the General Manager, Directors and Corporate Human Resources to ensure Children's Services effectively and efficiently manages talent strategies.The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity . #J-18808-Ljbffr

📌 Manager Strat Bus & Workforce Develop (Toronto)
🏢 City of Toronto
📍 Toronto