Become a Customer Care Consultant with PPLSI, providing exceptional service via phone, chat, and email. You will engage with members and resolve inquiries efficiently to ensure customer satisfaction.
This full-time position in Duncan focuses on delivering superior support to internal and external customers. As a consultant, you will gain deep knowledge of PPLSI’s products while assisting members and colleagues through various problem-solving scenarios. Effective communication and time management will be essential in achieving performance goals and ensuring service excellence.
Key Responsibilities:
• Respond to customer inquiries on calls, emails, and chat
• Provide empathetic solutions to member issues
• Educate customers on their benefits clearly




• Update memberships with accurate information promptly
• Maintain high standards of punctuality and attendance
Requirements:
• High school diploma or equivalent
• Preferred 1+ years of customer service experience
• Strong computer skills; 35 WPM typing
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced workplace
Utilize your communication skills to deliver outstanding service and support to PPLSI customers in Duncan.
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📌 Customer Care Consultant at PPLSI (Duncan)
🏢 LegalShield
📍 Duncan