Director, Client Services At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things easy, fast, and easy. Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees, guide us in reaching our individual and collective goals: We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package. We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team. We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas andput them into action. We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.
Primary Responsibilities & Attitude The Director, Client Services, will play a key role on our Calgary team, overseeing all aspects of client service delivery and managing inquiries from clients and their shareholders. Our business is continually evolving, and you will help us shape its growth. We’re looking for someone who is known for their work ethic, taking initiative, and considers themselves to be entrepreneurial, innovative, and likes a challenge. You will be responsible for: Managing all day-to-day interactions with a portfolio of clients, including their counsel and advisors. Responding to client requests and inquiries promptly, including but not limited to preparing reports, reviewing and coordinating with the Treasury Desk for the processing of treasury orders in a timely manner, maintaining capital control, receipting