One of our customers is looking for an Account Manager to manage their large accounts. You need to have 7 years experience in the payroll industry with 3 years of experience in account management.
Future duties and responsibilities:
- Maintain close business relationships through continuous communication with every client of your portfolio
- Provide consulting support (application, legal, and technical) to major clients
- Be proactive with respect to current and future requirements of major clients and propose solutions or appropriate changes
- Identify potential clients within the account manager's database in order to present additional modules (Human resources, time and attendance, self-service etc.)
- Manage and coordinate the presentation cycle,
plan all meetings, schedule the product specialist, ensure all follow ups during the presentation cycle.
- Ensure communication between major clients, various internal stakeholders, and business partners
- Document all client interactions and conduct the annual client satisfaction assessment meeting, and ensure to maintain the business unit's results.
- Remain up-to-date on recent additions or changes impacting our solutions and represent our major clients internally.
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📌 Account Manager-Major Accounts (Markham)
🏢 Nexus Systems Group
📍 Markham
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