- Partner with Franchisees and Store Manager on employee relations matters including performance management, compensation, employee engagement and employee relations
- Execute business unit visits (changeover and engagement) working collaboratively with business unit to assess engagement and advise on HR Best Practices
- Conduct discrimination and harassment investigations, providing recommendations and documentation to the business unit
- Partner with the Manager/Owner on CNESST claims and any litigation and act as a trusted advisor on these matters
- Where required inform the business unit on labour and employee relations issues to mitigate risk
- Conduct HR leadership training for business unit on Giant Tiger Talent Development Programs
- Provide Best advice on Modified work, return to work process and health and safety matters
- Act as a conduit between the Manager/Owner and the Centres of Excellence to provide appropriate support
- Complete administrative activities for the business unit and reinforce the self-service model

Requirements

- Bilingualism English and French is required (expert level, conversational French skills)
- Post Secondary education in Human Resources or related discipline; or equivalent experience
- A minimum of 3 years of experience in a HR partner/advisor role
- Skilled in developing positive working relationships with business leaders
- 3+ years experience coaching and advising managers
- Excellent attention to detail with written work
- Proven ability to effectively communicate in a positive way with internal business units
- Excellent interpersonal and customer service skills




- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to comprehend, interpret, and apply the appropriate provincial employment law, policies and regulations
- Relevant experience in conducting ER investigations, including Harassment investigations and supporting MOL & Human Rights claims
- The successful candidate must be able and willing to travel as required to support business needs.

Core Competencies

Demonstrates expertise in employee relations, performance management, and HR best practices, with a solid focus on bilingual communication in English and French. Proven ability to conduct investigations, provide training, and advise on compliance with employment laws and regulations.

Highest-signal resume keywords

- Bilingualism (English And French)
- Employee Relations
- HR Best Practices
- Discrimination And Harassment Investigations
- Performance Management

ATS Optimization Keywords

Hard Skills

- Human Resources Management
- Employee Engagement
- Performance Management
- HR Leadership Training
- Labour Relations
- MOL & Human Rights Claims Support
- Return To Work Process
- Provincial Employment Law
- Change Management
- Administrative Activities

Soft Skills

- Interpersonal Skills
- Customer Service Skills
- Organizational Skills
- Attention To Detail
- Time Management

Certifications & Qualifications

- Post Secondary Education In Human Resources

Industry Keywords

- Franchisee Relations
- Employee Relations Issues
- CNESST Claims
- Health And Safety Matters
- Talent Development Programs

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📌 Bilingual HR Advisor – Regional, QC, ON (Ottawa)
🏢 Jobtailor
📍 Ottawa